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Terms of sales

1. Identification

SARL au Capital de 38000 €
8, rue de l'Escouarte
33980 Audenge


SIRET 440507796

N° TVA intracommunautaire : FR56 440507796

2. Subject

Arc en Sels is an ethic and organic trade company.
These terms and conditions govern the sale of products presented by Arc en Sels and by each individual client of Arc en Sels .

The customer acknowledges having read , at the time of placing the order , these conditions of sale .

The company reserves the right without notice to make modifications to its products without obligation to modify products previously delivered or in order process.

Retention of title: of express agreement, we keep the ownership of the goods supplied , under the law 80-335 of 12 May 1980 .

They , however, remain under the responsibility of the buyer upon delivery .

3. Prices

The prices of our products are indicated in euros all taxes included . VAT is the Value Added Tax in force on the French territory, 20% for cosmetics and 5.50 % on food products.

Prices do not include shipping costs or customs clearance costs for deliveries outside the European Union .Prices are subject to change at any time. Billing is based on the price at the time of confirmation of the order, subject to availability.

4. Delivery and postal charges

The orders are delivered to the address indicated on your purchase Internet order, invoicing takes place at this address, unless otherwise specified by the customer.

The transport is done by Colissimo.

Shipping time: shipping time is 15 working days.


Participation in transportation costs depends on the amount of the order, tax included.

For Metropolitan France, shipping costs are offered from 50 € tax included.

For orders under € 50 participation in postage is 8 € for Metropolitan France.

In all other countries participation depends on the country.

5. Payment

Our website has a secure payment system : CITELIS the system of Crédit Mutuel. This service includes the SSL security standards . The confidential data are transmitted encrypted directly to the bank server. Any order will be confirmed after acceptance of the transaction by the GIE bank cards. Payment by check : send your order by mail with your payment by check. Upon receipt of your mail, the package will leave the same day. Do not forget the matching postage, if required.

6. Right of withdrawal

The customer has 14 days from receipt of the items , to make an exchange or refund. It is for him to return the new items in their original packaging to the following address : Arc en Sels - 8 rue de l'Escouarte, 33980 AUDENGE - FRANCE

In case of exercising the right of withdrawal , Arc en Sels is required to reimburse the sums paid by the customer , including postage and without extra charge. Only the shipping charges relating to returning the goods are due by the customer.